Carol Rovello, President, has a Bachelor's Degree in Education, a Masters Degree in Administration, certification as a Senior Professional of Human Resources (SPHR), and over 29 years of management/leadership experience, including 23 years as an HR/OD consultant.

Carol helps companies and organizations to align human resource initiatives with business operations, anticipate and resolve HR challenges, and institute the structure needed to support organizational change. Since she started her first consulting practice in October 1984, she has consulted with a broad range of clients in private industry, government, and the private, non-profit sector. This work has included HR-related audits, studies, and evaluations, HR technical assistance and documents, organization development initiatives, and professional development programs.

Carol's professional development focus has been communications-based programs, including leadership, teambuilding, and customer service, all of which integrate diversity and inclusion issues. As an adjunct instructor, she has taught Principles of Management, Human Resource Management, People Skills, and Non-Profit Management courses for undergraduate students.

Between September 2000 and January 2006, Carol served as the Director of Employee and Organization Development for Asheville-Buncombe Technical Community College. In this position, she provided leadership for professional development, diversity, human resource-related projects, and organization development for major college initiatives, including regional accreditation. During this time, she continued to provide independent human resource consulting and training services for other companies and organizations.

Carol earned a Bachelor's Degree in Education from Glassboro State College, a Master's Degree in Administration from Rider College, and her certification as a Senior Professional of Human Resources (SPHR) in May 2003 and 2006. She is a member of the Society for Human Resource Management, the president of the Western North Carolina Human Resource Association, and a member of the Asheville Area Chamber of Commerce, where she has served as the chair of the Hot Tips Task Force and presented a variety of human resource-related programs. She is also a member of the Center for Diversity Education Board and the Leadership Asheville Program Planning Council.

Carolyn Worthington, Senior Consultant, has a PhD in Human Resource Development and over 25 years of leadership experience in human resource development & administration, education, and healthcare.

Carolyn provides innovative approaches to challenges and strategic efforts within a variety of organizations. Prior to joining Strategic Workplace Solutions in fall 2006, she served as the Director of Human Resources/Child Development Center/Staff Health Services for Mission Hospitals in Asheville, NC and, before that, as the Human Resources Director for Blue Ridge Healthcare in Morganton and Valdese, NC. She was recruited to North Carolina from Atlanta in 1995, having served for eight years as director of education and human resources consultant at Columbia/HCA West Paces Medical Center and as adjunct professor in the College of Business Administration at Georgia State University. Her previous work was in Georgia hospitals and schools as a healthcare professional, educator, consultant, and director of educational services and marketing.

Carolyn is licensed as a Registered Nurse. Her undergraduate degree is in Education from the University of Georgia in Athens, and her Master’s degree and Doctorate in Human Resource Development are from Georgia State University in Atlanta. She is past-president and current member of the Western North Carolina Human Resources Association, a member of the Society for Human Resources Management, a Board member of the Diana Wortham Theatre, a graduate of Leadership Asheville, a member of the Personnel Committee of Smart Start, and active in various other community groups. Carolyn is committed to lifelong learning and helping individuals and organizations reach their full potential.

Cheryl Johnson, Senior Consultant, has a Master's Degree in Public Administration, a Master's Degree in Organization Development, and over 34 years of HR/OD-related leadership experience.

Cheryl helps organizations to improve business processes and fully utilize human resources in order to attain their strategic goals. She joined Strategic Workplace Solutions in February 2008 after retiring from the federal government and relocating to Asheville.

After completing two Masters Degrees, Cheryl was selected to serve as a Presidential Management Intern for the federal government. Upon completion of her internship, she worked as an EEO Specialist for the Internal Revenue Service.After moving to the Department of Justice, she consulted with five assigned business units to manage large change initiatives in support of their strategic plans. In this role, she facilitated business process mapping to identify and streamline operations for information technology conversion initiatives. In addition, she worked with managers to develop a model mentoring program and launch an electronic learning system.

Cheryl has worked with small business, government, and non-profit organizations in the areas of strategic planning, facilitation, dialogue, organization assessment, feedback, and action planning. She has been a faculty member for Strayer University for the past eleven years. In this role, she has taught Introduction to Human Resources, Principles of Management, Organizational Behavior, and Introduction to Business. She is trained in the transformative mediation model and has worked as a community mediator with the DC Office of Police Complaints and Pathways for Peace youth program. She is currently enrolled in the Leadership Asheville Program.

Cheryl earned a Master's Degree in Public Administration from California State University at Haywood and a Master’s Degree in Organization Development from Fielding Graduate University-Santa Barbara.

Bonnie Snyder, Senior Consultant, has a Master's Degree in Instructional Technology and over 25 years of human resource leadership experience.

Bonnie uses her extensive experience in leadership / organizational development, strategic planning, change management, and performance management to help organizations improve performance. Prior to joining Strategic Workplace Solutions in January 2008, she served as a Director of Human Resource for a Fortune 20 company. The responsibilities of this HR partner position were to support a front-line organization of 12,000 employees including 2,000 general managers, directors, and supervisors. The HR team's responsibilities were to provide the entire business unit with uniform HR policies and practices and to design and implement the president's bi-annual meeting.

In her prior role as Manager of Human Resources, she provided day-to-day support in the areas of organizational development, performance management, employee relations, staffing, and compensation to 900 staff employees. Her other positions at this company included Manager of Course Development, Manager of Management Development, and Manager of Leadership Development.

Bonnie has extensive experience in leadership development; OD - strategic planning, change management, and performance management. As an adjunct instructor, she has taught Interpersonal Communications and Ethics at the National University of Health Sciences and Group Process courses to undergraduate students at Wayne State University and Oakland University, both in Michigan.

Bonnie has a Bachelor’s Degree in Human Resources and a Master’s Degree in Instructional Technology. She has participated in the following certification programs: Myers-Briggs, Leadership Assessment Observer Training, Leadership 2000 Series, Seven Habits of Highly Effective People, Project Management, Situational Leadership, and People Skills.

 
Barbara Morrow, Compensation Consultant, has a Bachelor's Degree in Business Administration, a Master's Degree in Business Administration, recognition as a Certified Compensation Professional (CCP), and over 29 years of compensation and employee retention experience.

Barbara brings unique insight into creating compensation strategies and plans that enable organizations to attract and retain valued employees. Throughout her career, Barbara has been recognized for her ability to assess organization needs, collaborate with cross-functional teams, and develop realistic and successful solutions.

Prior to joining Strategic Workplace Solutions in March 2008, Barbara served as the Compensation Manager for Sunoco, where she was charged with directing the design and administration of corporate-wide compensation programs for 4000 employees. In that capacity, Barbara initiated and implemented programs that improved employee performance and boosted retention. She also developed recommendations for CEO and non-employee Board of Directors compensation.

At Sunoco, Barbara introduced a pay-for-performance incentive concept that spurred employee performance and generated improved financial results. She oversaw all aspects of the process, from evaluating organizational needs and conducting competitive analyses through designing and implementing the plan. She also created ground-up compensation plans for Sunoco’s subsidiaries in disparate industries, including real estate development, motor carrier, computer services, industrial distribution, convenience food stores, and ocean mining. After performing extensive research of competitors’ compensation practices, she developed broad-based compensations programs (base salary, incentive, deferred compensation and executive perquisites) that reflected competitive best practices in those industries.

During her career at the University of Pennsylvania, Barbara led the Compensation group in the development of a base salary program and job evaluation system for 1000 employees. She then transitioned into a human resources generalist role where she conducted employee recruiting, orientation, and counseling. She also created a faculty administrative handbook on promotion processes.

Barbara earned her M.B.A. from the University of Pennsylvania’s Wharton School and her B.S. in Business Administration from Drexel University. Well-respected in her industry, she has spoken on compensation matters to professional organizations. She is a member of SHRM and also has her CCP from WorldAtWork.

Sonia Santana, Senior Consultant, has a Bachelor's Degree in Public Administration, certification as a Senior Professional of Human Resources (SPHR), and 20 years of human resource experience.

Sonia provides practical solutions to help organizations develop human resource practices and programs that align with business strategies and comply with employment laws. Prior to joining Strategic Workplace Solutions in June 2009, Sonia enjoyed a long career working with small and large organizations in private industry, government, and the private, non-profit sector.

During the past 15 years, Sonia provided leadership to help organizations attract and retain an engaged and competent workforce. This included developing successful recruitment strategies, compliant affirmative action plans, competitive compensation programs, effective diversity training programs, and sound employee relations initiatives. She also conducted HR audits and investigated EEO complaints and developed recommendations to help employers reduce employment practice liability.

During her career, Sonia worked with Catholic Charities of the Archdiocese of Miami, the City of Hollywood, FL, Fisher Island, and the City of Miami. During the past six years, she has held HR leadership positions in the hospitality industry.

Although she is a seasoned HR generalist, Sonia's work with SWS focuses on employee relations, EEO/Affirmative Action, talent management, and diversity & inclusion initiatives. Sonia's success is attributed to building strong relationships within all levels of an organization. She takes the time to develop a keen understanding of the business needs in order to align human resource communications, programs, and systems with business strategy.

A native Cuban, Sonia was raised in South Florida in a multi-diverse environment. She understands the challenges of leading and working with individuals of different nationalities, languages, abilities, and backgrounds. She attended Florida International University where she obtained her Bachelors Degree in Public Administration and graduated Cum Laude. She is certified as a Senior Professional of Human Resources (SPHR) and an Analyst for Predictive Index.

Sonia has been a member of the Society for Human Resource Management since 1998. She moved to Asheville in 2004 and serves as the Vice President of Member Services for the Western North Carolina Human Resource Association, a SHRM affiliate chapter.

Strategic Affiliates

Strategic Workplace Solutions LLC is part of a network of human resource-related companies that work together to provide a broad range of human resource administrative, consulting, and training services.

We collaborate with our affiliates when we believe it is in the best interest of our clients to do so. We also utilize or refer you to one of several reputable employment law practices when we collectively determine that your situation requires the involvement of an attorney.