We assess your employee training needs and align professional development planning with your other key planning processes. We provide individualized coaching for your leaders and supervisors, including assessment, feedback, training, and support. We also prepare and conduct customized professional development programs related to the following subjects (sample topics are provided):

Management Basics: turning plans into results, organizing work for maximum productivity, managing multiple priorities

Leadership Development: exploring your leadership potential (for aspiring leaders), building a collaborative work environment, understanding your leadership/work style, effective communication strategies for leaders, leading your organization through change, building effective work teams, leading in a diverse workplace, facilitating effective meetings

Supervision Strategies: legal issues related to employment, employee selection strategies, performance management topics (supervisory communications; performance evaluation; coaching employees for improved performance; addressing performance/conduct issues; dealing with difficult employees), promoting a positive workplace (diversity; workplace harassment prevention)

Communication/Interpersonal Skills for Employees: customer/client service, business communication skills, handling difficult communication situations, effective telephone techniques, working as part of a diverse work team, promoting a positive workplace (diversity; workplace harassment prevention), understanding your work style, train-the-trainer

Programs Specific to Educational Institutions: invitational leadership, invitational communication, using occupational analysis to improve vocational/technical programs